What changes under the new Aged Care Act for providers
From 1 November 2025, aged care providers operate under the Aged Care Act 2024 and the Aged Care Rules 2025. The biggest changes are a new registration model, stronger provider obligations, the strengthened Quality Standards, and tougher regulatory powers. Existing approvals and agreements transition into the new system.
Aged Care Act 2024 (Cth)
Aged Care Rules 2025
Aged Care (Consequential and Transitional Provisions) Rules 2025
Aged Care Quality and Safety Commission
Registration and provider duties
Providers are registered in categories based on the services they deliver, and each category carries its own obligations. The Act also introduces a statutory duty to provide safe and quality care. Where a provider fails to meet that duty and causes harm, there can be significant penalties.
Standards, rights and pricing
Providers must meet the strengthened Aged Care Quality Standards and uphold the Statement of Rights. Support at Home providers face new requirements, including publishing pricing information for certain services. Existing service agreements and care plans generally need to be reviewed and updated within the transition periods set out in the Rules.
Stronger regulation
The Aged Care Quality and Safety Commission has broader powers to monitor, investigate and enforce compliance. The Serious Incident Response Scheme continues, and reporting obligations remain across residential care and Support at Home. Providers should check the transitional rules for the deadlines that apply to them.
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