Ask Mandy anything about the NDIS, aged care, childcare or health rules in plain English. She answers from the current legislation and lists every source.
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Information only, not legal advice. Every answer cited.
NDIS Pricing Schedule 2026-27 in forceAffects supports you use
The rules keep changingMandy keeps up, so your team does not have to
Aged Care Act 2024 in forceReplaces the 1997 Act; new Rules and strengthened Quality Standards apply.
NDIS Pricing Schedule 2026-27Replaces the Pricing Arrangements; price limits and item codes updated.
SCHADS Award rates increasedNew minimum rates from the first full pay period in July.
How Ask Mandy works
Ask. Check. Act.
Type a question the way you would ask a colleague. Mandy checks the current Acts, rules, awards and pricing guides, then answers in plain English with every source listed, ready to save to a case note.
Every answercited to the legislation it came from
Current ruleskept up to date as the law changes
Plain Englishno legal jargon, no digging through PDFs
Mandy does not search the open internet. She answers from the Acts below, embedded in full and kept current, and from the rules, standards and price guides made under them. Every answer names the source.
See all legislation Mandy cites. Coverage grows with our customers. If your work relies on an Act or a state we do not list yet, tell us and we will add it to the roadmap. Every answer shows exactly which instrument it relied on, so you always know what was and was not checked.
What can you ask?
The questions your team asks every week.
Pick your role to see the kind of thing Mandy answers, then open any question to read the answer in full.
Hundreds more answered in our guides, each one cited to the legislation.
Security and privacy
Confidential information, handled properly.
Care and community services run on sensitive information. Ask Mandy is built so it stays that way: stored in Australia, secured to the standard government agencies expect, and never used to train AI, while your team gets the most capable AI available.
Where your information goes, start to finishThree stops. Each one accounted for.
Stop 1 · Your office
Your team
You sign in with multi factor authentication. Team permissions decide who can open which clients and records.
Multi factor sign in
Role based access
Encrypted in transit
Stop 2 · Australia
Ask Mandy
Your account, conversations, case notes and exports are stored encrypted on servers in Australia and are not moved offshore. Every action is logged.
Stored in Australia
Encrypted at rest
Audit trail on every record
Encrypted in transit
Stop 3 · AI processing
The AI model
Only the text needed to answer is processed, under enterprise terms that prohibit using it to train or improve any model. Nothing about your organisation is kept.
Never used for training
Not retained by the model
The model only ever sees the question and the legislation it needs to answer it. Your client records, notes and files stay at stop 2, in Australia.
What we commit to
In plain words, and in our terms.
Your data lives in Australia
Account, records, case notes, uploads and backups are stored on Australian infrastructure under Australian law. We do not move stored data offshore.
Security to the standard government agencies expect
Encryption in transit and at rest, multi factor authentication, role based access control and a full audit trail. Our security documentation is available to customers on request.
Never used to train AI
Your questions, notes and documents are not used to train or improve AI models, by us or by our AI providers. That is written into our terms with them.
Confidential by default
Client information is visible only to the people your administrators allow. Every view, change and export is recorded, so you can always answer who saw what.
Designed around the Privacy Act
Built to the Australian Privacy Principles: collect only what is needed, keep it secure, be transparent, and give you control over correction, export and deletion.
The most capable AI, kept on a short leash
Frontier AI models, allowed to answer only from the current legislation and required to cite it. You get the intelligence without the guessing, and your team gets hours back.
Plans
One flat price for the whole team.
Unlimited questions on every monthly plan, priced by how many people use it. Start with a free two day trial and cancel any time.
How many people will use Ask Mandy?Slide to your team size. We will point you to the plan that fits.
All prices include GST and are in Australian dollars. Every plan includes cited answers, Australian hosting and the same security. Information only, not legal advice.
Who is behind Ask Mandy
Built by a provider who still runs the houses.
Amar started as a support worker and now runs a disability support organisation with more than 16 SIL houses and a team of over 200. He built Mandy after watching his own staff paste client questions into public AI tools, because the sector had nothing that was safe, Australian and grounded in the legislation.
Straight answers to the things that decide whether a tool like this belongs in your organisation.
Is this legal advice?
No. Ask Mandy gives you information from the legislation, rules and official guidance, in plain English and with every source listed. Decisions about a person's care, rights or claims stay with the professionals responsible for them.
How current is the legislation?
Mandy answers from the current versions of the Acts, rules, standards and price guides she covers, and they are re-checked as they change. Every answer names the instrument and the date it was checked, so you can confirm the version yourself.
Which states does Mandy cover?
The Commonwealth schemes (NDIS and aged care) apply nationally. The state Acts currently embedded are Queensland's. If your work relies on another state's Act, tell us and we will add it to the roadmap.
Is my client's information safe?
Your account, conversations and case notes are stored encrypted on servers in Australia and are never used to train AI models. Team permissions decide who sees what, and every view, change and export is logged. See the security section above.
Do I need to enter client names to get an answer?
No. Most questions can be asked without any identifying details. If you choose to save an answer to a case note, that record stays inside your organisation's account.
What happens after the free trial?
Two days of unlimited questions, then choose a plan or walk away. Nothing is charged until you choose, and you can cancel any time.
Talk to us
Want a walkthrough for your team, or an integration?
Tell us a little about your organisation and we will come back to you to arrange a call. Larger organisations can also see our enterprise and integrations page.
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The questions people search for, answered in full.
93 plain English guides to the NDIS, aged care, Medicare, Centrelink, childcare and foster care rules. Each one cites the Act or official guidance it comes from.
