How to write a support coordination report

The short answer

A support coordination report gives the NDIA a clear picture of what has happened since the last plan, how the participant is tracking against their goals, and what supports they will need next. Write it around the participant's goals, use facts and dates rather than opinion, and include the participant's own voice.

Sources
NDIS Act 2013, section 34
NDIS Practice Standards
NDIS guidance on plan reviews and reassessments

What to include

Cover the participant's goals, the supports that were put in place, and progress or barriers against each goal. Include key dates, changes in circumstances, and any risks or unmet needs. Where you are recommending supports for the next plan, link each one back to a goal and to the reasonable and necessary criteria in section 34 of the NDIS Act 2013. Reference evidence, such as provider reports, where relevant.

How to write it well

Use plain, factual language and short sections with clear headings. Describe what was done and what changed rather than making general claims. Bring in the participant's perspective and preferences, and be specific about quantities and outcomes. Avoid jargon so the report is easy for the NDIA, the participant and their family to read.

Consent and standards

Only include information the participant has agreed to share, and handle their information in line with the NDIS Practice Standards and privacy obligations. Confirm the report goes where the participant expects. Keeping consent and accuracy front of mind protects the participant and supports your compliance.

Ask Mandy this, and thousands more.

Get instant, cited answers on the NDIS, aged care, health and more, in plain English.

Try Ask Mandy