Better Access sessions and reviews, clinical versus registered rebates, NDIS psychology price limits and which reports are taxable. Ask Mandy in plain English and get an answer from the MBS, the Pricing Schedule and the GST Act, with every source listed.
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Information only, not legal advice. Every answer cited.
Sources 3 cited
MBS Better AccessPricing Schedule 2026-27GST Act s 38-10
Checking legislation
Current rules onlyRe-checked as they change
Legislation alert New
MBS Better Access items indexedCheck clinical and registered rebates
The rules keep changing for psychologistsMandy keeps up, so you do not have to
NDIS Pricing Schedule 2026-27Psychology price limits and item codes updated.
MBS items indexedBetter Access rebates for clinical and registered psychologists updated.
Getting the NDIS Back on Track ActDefines which therapy supports a plan can fund.
How Ask Mandy works for psychologists
Ask. Check. Act.
Ask the question the way your practice manager would. Mandy checks the MBS, the NDIS Pricing Schedule, the GST Act and the Privacy Act, then answers in plain English with every source listed, ready to save with the client record.
Better Accesssession caps, GP reviews and the clinical versus registered rebate
NDISthe psychology price limit and what a plan can fund
GST and reportswhich reports are GST-free and which are taxable
The legislation psychologists rely on, answered from the source.
Mandy does not search the open internet. She answers from the schedules and Acts that decide how your sessions are funded, rebated and taxed, embedded in full and kept current, and names the source in every answer.
Commonwealth
Health
Medicare Benefits Schedule
Better Access, Chronic Disease Management and the item rules that decide what Medicare rebates and how often.
How many sessions are left this calendar year?
Commonwealth
Disability
NDIS Pricing Schedule 2026-27
The price limits, support items and claiming rules that replaced the Pricing Arrangements from 1 July 2026, with the Support Catalogue.
Which support item do I claim this under now?
Commonwealth
Tax
A New Tax System (GST) Act 1999
When care, health and disability services are GST-free under sections 38-10, 38-30 and 38-38, and when they are not.
Is this NDIS invoice GST-free?
Commonwealth
Disability
NDIS Act 2013
Reasonable and necessary supports, provider obligations, and the Pricing Schedule, Practice Standards and Code of Conduct made under it.
Can we claim a short notice cancellation?
Queensland
Mental health
Mental Health Act 2016
Treatment authorities, examination orders, rights of patients and the obligations of authorised services.
What must happen before a treatment authority is made?
Commonwealth
Privacy
Privacy Act 1988
The Australian Privacy Principles, health information handling and when information can be shared without consent.
Can we tell a family member what a client disclosed?
Also draws onBetter Access guidanceAhpra and Psychology Board standardsHealth Insurance Act 1973NDIS Support Catalogue
Coverage grows with our customers. If your work relies on an Act or a state we do not list yet, tell us and we will add it to the roadmap. Every answer shows exactly which instrument it relied on, so you always know what was and was not checked.
What can psychologists ask?
The questions psychologists ask every week.
Pick a topic to see the kind of thing Mandy answers, then click any question to ask it yourself.
Hundreds more answered in our guides, each one cited to the legislation.
Security and privacy
Confidential information, handled properly.
Care and community services run on sensitive information. Ask Mandy is built so it stays that way: stored in Australia, secured to the standard government agencies expect, and never used to train AI, while your team gets the most capable AI available.
Where your information goes, start to finishThree stops. Each one accounted for.
Stop 1 · Your office
Your team
You sign in with multi factor authentication. Team permissions decide who can open which clients and records.
Multi factor sign in
Role based access
Encrypted in transit
Stop 2 · Australia
Ask Mandy
Your account, conversations, case notes and exports are stored encrypted on servers in Australia and are not moved offshore. Every action is logged.
Stored in Australia
Encrypted at rest
Audit trail on every record
Encrypted in transit
Stop 3 · AI processing
The AI model
Only the text needed to answer is processed, under enterprise terms that prohibit using it to train or improve any model. Nothing about your organisation is kept.
Never used for training
Not retained by the model
The model only ever sees the question and the legislation it needs to answer it. Your client records, notes and files stay at stop 2, in Australia.
What we commit to
In plain words, and in our terms.
Your data lives in Australia
Account, records, case notes, uploads and backups are stored on Australian infrastructure under Australian law. We do not move stored data offshore.
Security to the standard government agencies expect
Encryption in transit and at rest, multi factor authentication, role based access control and a full audit trail. Our security documentation is available to customers on request.
Never used to train AI
Your questions, notes and documents are not used to train or improve AI models, by us or by our AI providers. That is written into our terms with them.
Confidential by default
Client information is visible only to the people your administrators allow. Every view, change and export is recorded, so you can always answer who saw what.
Designed around the Privacy Act
Built to the Australian Privacy Principles: collect only what is needed, keep it secure, be transparent, and give you control over correction, export and deletion.
The most capable AI, kept on a short leash
Frontier AI models, allowed to answer only from the current legislation and required to cite it. You get the intelligence without the guessing, and your team gets hours back.
Plans
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All prices include GST and are in Australian dollars. Every plan includes cited answers, Australian hosting and the same security. Information only, not legal advice.
Who is behind Ask Mandy
Built by a provider who still runs the houses.
Amar started as a support worker and now runs a disability support organisation with more than 16 SIL houses and a team of over 200. He built Mandy after watching his own staff paste client questions into public AI tools, because the sector had nothing that was safe, Australian and grounded in the legislation.
Straight answers to the things that decide whether a tool like this belongs in your organisation.
Does Mandy know the Better Access rules?
Yes. Mandy answers from the Medicare Benefits Schedule, including the Better Access items, the session limits per calendar year and the review points, and tells you the date the Schedule was last checked.
Which state mental health Act does Mandy cover?
Queensland's Mental Health Act 2016 is embedded today. Other states' Acts are on the roadmap, and Mandy tells you when a question turns on a state instrument she does not yet hold.
Is this legal advice?
No. Ask Mandy gives you information from the legislation, rules and official guidance, in plain English and with every source listed. Decisions about a person's care, rights or claims stay with the professionals responsible for them.
How current is the legislation?
Mandy answers from the current versions of the Acts, rules, standards and price guides she covers, and they are re-checked as they change. Every answer names the instrument and the date it was checked, so you can confirm the version yourself.
Is my client's information safe?
Your account, conversations and case notes are stored encrypted on servers in Australia and are never used to train AI models. Team permissions decide who sees what, and every view, change and export is logged. See the security section above.
What happens after the free trial?
Two days of unlimited questions, then choose a plan or walk away. Nothing is charged until you choose, and you can cancel any time.
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